Delivery and Returns
Delivery And Returns
We Deliver Most Items Monday To Friday, 9am-4pm.
Products May Be Sent Out From Multiple Locations And, Therefore, May Arrive Separately, But You Won’t Incur Additional Delivery Charges As A Result.
Free Postage (Orders Over £30 Excluding Guns And Moderators)
Standard Delivery £3.99 (Excluding Guns And Moderators) (Not Weekends Or Bank Holidays)*
Next Working Day Delivery £7.99 - Cut Off Time Is 3pm (Excluding Guns And Moderators) (Not Including Weekends Or Bank Holidays)
Click And Collect: Please Wait For An Email To Confirm Your Order Is Ready For Collection Before Coming To The Store.
Please Note We Can Not Deliver Guns Or Moderators To Your Home Address, These Items Require An RFD Transfer (See Below For RFD Transfer Costs) Or A Instore Collection Only, This Is Due To The UK Law
RFD Transfer £25 - RFD Collection - From Your Nearest Registered Firearms Dealer
Due To The VCR Act On Mail Order Laws, We Now Have A Comprehensive Network Of Agents Throughout The UK Enabling Us To Deliver Your Rifle Almost To Your Door For You To Collect At Your Convenience.
This Is A Service Provided As A Favour By Your Local Gun Shop For Which They Make A Nominal Standard Charge Of Approx. £25 - This Is Payable Upon Collection Of Your Rifle. Our Delivery Charge Is Just £25.00.
*Delivery Is Down To The Courier, It Is Out Of Our Control If Deliveries Are Late
What If I Need To Reschedule A Delivery?
If You Would Like To Reschedule Your Delivery Time, Please Contact Our Customer Services Department (Suffolk Air Rifles 01473834042) Between 9am And 4.00pm Monday To Friday Or Contact Us Using Our Contact Form.
How Do I Track My Order?
To Track Your Delivery Or Check The Status Of Your Order, Please Get In Touch With Our Customer Service Department Using Our Contact Form Or Call Us (Suffolk Air Rifles 01473834042) Between 9am And 4.00pm Monday To Friday, And One Of Our Sales Team Will Provide You With A Full Update.
What If My Order Arrives Damaged?
In The Unlikely Event That Your Order Arrives In An Unsuitable Condition, Please Get In Touch With Us Immediately. If The Damage Has Been Caused In Transit, We Will Arrange A Replacement As Quickly As Possible.
Do You Deliver Products Outside The United Kingdom?
No, Our Delivery Service Is Limited To Mainland UK.
Please Note Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands, And Isle Of Man Would Acquire Extra Delivery Costs
Returns
If You Are Unhappy With Any Item, We Will Gladly Exchange Unsuitable Or Unwanted Products As Long As They Have Not Been Used And Are Returned To Us In Their Original Condition And Packaging. The Goods Need To Be Returned Within Seven Working Days. Under These Circumstances, The Return Postage Will Be Met By The Customer. If We Have Sent Incorrect Goods, We Will Deal With The Problem As Fast As Possible And Also Refund Any Additional Postal Charges Incurred By The Customer. Should An Item Develop A Fault We Will Do All We Can To Rectify The Situation In A Mutually Beneficial Manner.
